“Why buy hair loss treatments over the counter or on the internet when you can see The Hair Centre Trichologist for FREE and know that you are guaranteed results”
Do you have Hair Loss Problems, read our Hair Loss Help
What a great testimonial from one of our clients, Kaysheen, who regularly attends our practice in St. James’s Park.
BEFORE
AFTER
“When I first turned up to the Hair Centre I had little idea of what to expect in terms of the treatment. My expectations had been very low on what could be achieved with the thinning areas on the top centre of my scalp. At this point I had been afraid to go to the hairdressers because of the comments they would make about the thinning.
Three months into the treatment and after a couple of firm reminders of keeping up with regular treatment I was told and shown that something was happening, all part of the one-on-one service. Still found it hard to believe that there had been a change – ever the skeptic…
Now over a year later it feels like a miracle and it’s only just sunk in that I have hair! It feels great and I never thought that it was possible to recover as much of my scalp as I have. It’s fab that I can do more stuff with my hair and it makes me feel a lot more confident than before”.
“Why buy hair loss treatments over the counter or on the internet when you can see The Hair Centre Trichologist for FREE and know that you are guaranteed results”
Do you have Hair Loss Problems, read our Hair Loss Help
no commentThe Hair Centre is experienced in dealing with every type of hair or scalp problem. For example, we help people suffering with scalp disorders such as psoriasis, seborrhoeic dermatitis, folliculitis or from hair loss and thinning caused by genetic baldness, dietary deficiency, alopecia or through chemical or physical damage.
When you visit the practice you will be seen by an experienced trichologist who will examine your hair and scalp closely and check through your hair loss history thoroughly. Once the diagnosis has been made, if treatment is recommended, we will be able to provide you with the most effective and up-to-date trichological treatments for home use.
All treatments and products supplied are formulated especially for the Hair Centre by our own trichologist and chemist. They have been specially designed to ensure we can target disorders of the hair and scalp effectively. All ingredients are extensively researched and meticulously sourced to make sure that our treatments and products are of the highest standard.
We are open for appointments Mondays to Fridays 9am – 6pm.
Just telephone our FREE HAIR LOSS AND SCALP DISORDER HELPLINE on 0207 976 6868 and speak directly to a trichologist TODAY.
We look forward to seeing you in the practice soon.
Do you have Hair Loss Problems, read our Hair Loss Help
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CHRISTMAS OPENING HOURS
Monday 22nd December – 9am – 6pm
Tuesday 23rd December – 9am – 2pm
Wednesday 24th December – CLOSED
Thursday 25th December – CLOSED
Friday 26th December – CLOSED
Monday 29th December – 9am – 5pm
Tuesday 30th December – 9am – 5pm
Wednesday 31st December – 9am to 2pm
Thursday 1st January – CLOSED
BUSINESS RESUMES AS NORMAL ON FRIDAY 2ND JANUARY
Best wishes,
Gary, Hille, Andrew, and Kate
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The results of a customer satisfaction survey carried out support the fact that The Hair Centre London provides a very professional service.
The Hair Centre London is a national and worldwide leader in hair solutions headed by leading trichologist Gary Heron, developed a customer satisfaction survey in 2013 among its clientele to analyze areas where improvements could be made.
This type of study, has been developed for us by independent consultants, guarantees absolute objectivity in the results as well as the confidentiality of those surveyed.
One of the main things about The Hair Centre London that makes the company stand out is the promise to always offer the first consultation and confidential personalised report for free, a tangible extra that without a doubt also influences the level of customer satisfaction.
The results obtained from the analysis were outstanding. For example, 98 % of the customers were satisfied with their experience at The Hair Centre (98% of the women and 98% of the men). From this it can be deduced that these satisfied clients have improved their hair loss problems through specific hair treatments, such as using a trichological hair care program over 12 months, or in cases of advanced alopecia, resorting to a systems of hair replacement without surgery.
INVESTIGATE TO IMPROVE:
Why devise a satisfaction survey if we are already leaders in the market?
The answer is very simple: in order to continue offering the best possible service, it was necessary to discover areas where improvements could be made.
In addition, it is of extreme importance to listen periodically to the preferences and concerns clients have in order to take the appropriate action.
This is especially true when dealing with a subject like healthy hair.
Once the objective of the study was defined, it was time to begin asking the clients.
HOW THE DATA WAS OBTAINED:
The study was drawn from a total of 421 interviews among clients from The Hair Centre in London during the months of October to November 2013.
The public surveyed were a perfect representation of The Hair Centre London clientele.
The sample was made up of a gender distribution of 24% males as opposed to 76% females. With regard to age groups, 25% were up to 30 years old, 48% between 31 and 40 years old, 16% older than 41 years old, and the rest of the sample were above this age.
As with all statistical studies, the supervision of the data was of great importance in order to validate the information gathered. A group of customers were randomly selected to confirm that the data in their questionnaires was in fact true.
SATISFACTORY RESULTS:
And from the study to the conclusions – results notably demonstrate the value of the work developed by The Hair Centre London to save the beauty and health of hair of customers throughout Europe.
THE MAIN CONCLUSIONS:
95% of the clients have a good or very good overall level of satisfaction with regard to The Hair Centre services.
96% of the clients consider the attention received by the Trichologists to be good or very good.
On evaluating if the customer would recommend The Hair Centre within a scale of 1 to 10, an average high score was obtained 8.2.
96% of the women that received treatment from The Hair Centre consider the quality of the treatment received to be good to very good.
The quality of the products used scored positively.
98% of the trichological treatment customers consider the attention received by the technical staff to be good or very good.
CHECK OUT OUR RESULTS
Do you have Hair Loss Problems, read our Hair Loss Help
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